It’s known by everyone that one of the terms most frequently linked to organisations is work climate. That’s why in this article we will make a brief review of the importance of organisational climate and the new global trends to promote a good climate. Do you want to know how BNB tries to adapt to these trends to offer the best climate within the organisation? Read on!
First of all, it’s important to ask ourselves: where does this interest in the work climate come from? The answer is that deepening your knowledge of a company’s work climate is becoming more and more important because numerous studies have concluded that it’s strongly linked to the mental health of workers. For this reason, authors such as Castañeda, Betancur, Salazar, et al. (2017) or Reyes de Rojas, Porras and Camburzano (2009) insist on how essential it’s to generate work practices and spaces that are conducive to keeping people physically and mentally healthy. Taking other studies into account, we can definitely assume that good practices promote workers’ health, resulting in high job satisfaction and increased productivity. Interesting, isn’t it?
In a nutshell, we can conclude that the work climate is a key factor in the well-being of workers, their mental health and their performance. For this reason, in recent years, the global trend in organisations has focused on improving this organisational aspect. At BNB, from the beginning we considered work climate as something primordial in the organisation, and not only that! We’ve also tried to anticipate or be early adopters of new global trends in consultancy. But we are not only followers, but we reflect carefully on every single detail before following a trend. In fact, according to Harvard Business Review (2013), this is one of the main characteristics of authentic companies with the best workplaces. We are on the right direction!
After a minute reading, we’re sure you are wondering what these initiatives are… So we are not going to keep you waiting any longer! Here are some of the examples that reflect BNB’s efforts to create a good working environment.
First of all, there is no doubt that good communication is essential for any job and company. At BNB, we attach particular importance to smooth internal communication. We enjoy a flat hierarchical structure that allows having better communication between the different members of the organisation. No more broken telephones! (telephone game). Here we don’t waste time with intermediaries, but information flows directly between people involved in the different projects. In addition, we also try to be clear with all information about the company. That’s the reason why a meeting is held every quarter to find out the status of current projects and the opportunities and challenges that BNB faces in the short and medium term. If you are unable to attend, no problem! It will be recorded and shared on our internal social network.
Regarding external communication, we try to be as honest and transparent as possible in everything we say and do. This fact undoubtedly contributes to employee well-being: you will never have to deal with unrealistic expectations or wrong assumptions. But you will have to make an effort to set expectations at a level where you can meet them. This is our key to achieving customer satisfaction.
On the other hand, a lot of importance is placed on collaboration. In our recruitment process we try to be as thorough as possible to hire new talents who enjoy working in a team, working together and providing help even before they are asked for it. Furthermore, we not only cooperate among BNBers, but we also work in partnership with other institutions. We believe in collaboration among professionals as the key to success. For this reason, we enjoy different partnerships with several companies, including our Services Partner relationship with Workday. Moreover, we work in many projects hand in hand with other world-renowned consultancies, which gives us a wealth of knowledge and allows us to learn and improve as an organisation. This is teamwork!
It’s clear that in order to foster this cooperation, it’s necessary to be in a calm environment, where employees feel comfortable and confident. To this end, BNB organises numerous team building activities where we spend some time together, from the most senior BNBer to the one who has just joined us: there’s room for everyone!
Every week or every two weeks, each manager does dynamics with their own team to get to know each other better and share their experiences. From time to time, we also organise external activities such as zip lines, paintball, sports tournaments or other fun activities. Our “End of Year Party” has also become a classic event; a magical evening where we award different prizes and recognitions to our BNBers for their great contribution and for improving the company day by day. In addition, we don’t forget our families and friends. Eventually we coordinate activities together with them. We even celebrate Family Day! Apart from that, we organise once a month our famous “Happy Hours” in the offices. If you’ve visited our social networks you will know what it means. It’s an afterwork within or outside the office, where employees enjoy a special time with their colleagues in a more relaxed atmosphere and accompanied by snacks and drinks. Come to the office early on this day…. or you’ll struggle to find space!
Furthermore, for sure you’ve heard about work-life balance at work. Numerous studies have shown the importance that work-life balance has gained in recent years. BNB offers flexible working hours (start/finish times) that require commitment and self-management. It also offers a hybrid work format: if you wake up not feeling like coming to the office, then work from home! And many more other conciliatory measures that will allow you to give your private life the value it deserves.
In this regard, BNB not only supports, but also contributes to your personal and professional development. There are plenty of opportunities for growth and don’t worry, it won’t take 5 or 6 years to see you in positions of responsibility. If your performance is high, you have initiative, you achieve customer satisfaction, you are results-oriented and, in short, you add value to the company… Then you will grow very quickly within the organisation. Of course, along with this growth you will have your teammates, your buddy, your manager, both official and unofficial certifications,… And you will always have someone by your side who will be very willing to help you if you have any doubts. Reason why it’s difficult to feel alone or disoriented.
Finally, it’s reasonable to conclude that BNB is a company committed to social values, but also to sustainability, comfortable workplaces (from the right temperature, light and privacy, to adequate relaxation areas). Of course, we’re also committed to diversity and respect for each and every one of the people we work with. At BNB, we understand that people are the reason why companies succeed, so our focus is on taking care of the people around us, always treating them with humanity, warmth and closeness, regardless of their origin, culture and sexual-political-religous orientation.
Fortunately, all the aforementioned information are not just words used in vain. At BNB we know how employees perceive the working environment thanks to our “Feedback Friday” initiative, through which every Friday we conduct a survey based on the Great Place to Work (2021) surveys. This allows us to assess the satisfaction of each employee, their alignment with corporate values, their perception of the working environment, performance, etc. Therefore, it’s an initiative that helps us to know if things are being done well, but also alerts us to possible improvements for the future. There is nothing better than asking your own employees!
In addition to this evidence, in the year 2022 a research study was carried out by López (2022) comparing different organisational aspects between BNB and other consultancies. One of the main conclusions of this study is that BNB’s job satisfaction is -on average- higher than the job satisfaction of other IT consultancies. In statistical terms, what this study reflects is that with a significance level of 5% we see that the p-value of the variable job satisfaction = 0.034 < 0.05 and, therefore, we can confirm that THERE ARE significant DIFFERENCES between the job satisfaction of BNB and the rest of the consultancy firms. This is very relevant since we know that job satisfaction is regulated by many organisational variables such as the work climate, mental health, perception of fairness and justice, etc.
In short, new trends in organisations are bringing to light a people-centred approach. And, of course, as this article has tried to reflect, BNB is no exception. We are always aware of new IT trends, but we never forget the value that people bring.
In the light of the above, we believe in the fusion of both worlds to succeed: THINKING HUMAN, WORKING DIGITAL.
Castañeda, J. A., & Fabián Gil, J. (2004). A look at confidence intervals in research.
Colombian Journal of Psychiatry, 33(2). Extracted from here
Great Place to Work (2021). Work climate survey: how to use it and analyse the results. Extracted from here
Harvard Business Review (2013). Creating the Best Workplace on Earth. Extracted from here
López, R. (2022). Study of the Relationship between Mental Health and other Work-
Related Variables in Organisations. Universidad Autónoma de Madrid. Madrid.
Reyes de Rojas, E., Porras, G., y Camburzano, M. D. C. (2009). Organisational climate and work mental health at university. Educational research, 13(23), 39+. Extracted from here